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Ride Right: Dispatch & Operations · Episode 9
Is the Approval Current?
Rosa notices Mr. Okafor's standing trips have no current approval.
In this scene
Rosa: Mr. Okafor's dialysis rides end their approval tomorrow. Nothing new has come through.
Linda: He goes three times a week. Just keep booking them.
Rosa: If the approval lapses, those rides may not be covered. I'll call the broker today, and let him know.
Watch the episode to see what happens next.
Questions to think about
- A standing trip's approval ends tomorrow. You:
- Trips after an approval lapses:
- How do you avoid lapses?
About this series
For NEMT dispatchers, managers and owners: realistic schedules, driver credentials, broker rules, trip changes, complaints, honest records and audits.