Scenarios › Ride Right: Dispatch & Operations › Episode 3
Ride Right: Dispatch & Operations · Episode 3
Not on the List
Linda's nephew could cover a shift, but he isn't approved.
In this scene
Linda: Darnell called in sick. My nephew has a licence. He can take van two today.
Rosa: He isn't on our approved driver list with the broker. No background check, no training, no securement test.
Linda: So who drives Mr. Okafor to dialysis?
Watch the episode to see what happens next.
Questions to think about
- A licensed relative offers to cover a shift. They can drive if:
- You're short a driver today. You:
- Vehicles also need to be:
About this series
For NEMT dispatchers, managers and owners: realistic schedules, driver credentials, broker rules, trip changes, complaints, honest records and audits.