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Ride Right: Dispatch & Operations · Episode 6
Cleaning Up the Logs
With an audit next week, Linda wants the gaps filled in.
In this scene
Linda: The auditor comes Tuesday. Some trip logs are missing signatures and times. Can you fill them in?
Rosa: I can't write in times or signatures after the fact. That's making up records.
Linda: Then the audit will find gaps.
Watch the episode to see what happens next.
Questions to think about
- Before an audit you find trip logs missing signatures. You:
- Writing in times after the fact to look complete is:
- What else should you do about the gaps?
About this series
For NEMT dispatchers, managers and owners: realistic schedules, driver credentials, broker rules, trip changes, complaints, honest records and audits.