Scenarios › In the Field › Episode 6
In the Field · Episode 6
The Note That Doesn't Match
Hannah wrote that Albert ate well. Simone watched him push lunch away.
In this scene
Simone: Hannah wrote that Albert ate well at lunch. I watched him push the plate away.
Simone: Can we look at your lunch note together? What did you see?
Hannah: I wrote it before lunch. Everyone does the notes early. I'm sorry. Am I getting fired?
Watch the episode to see what happens next.
Questions to think about
- Hannah's note doesn't match what you saw. You first:
- Care notes are written:
- Albert says his tooth hurts and he isn't eating. This is:
About this series
For supervisors of direct support staff: real observation in the field, stopping unsafe care, feedback that lands, finding the real cause, hands-on coaching, coaching new staff, concerns you must report rather than coach, rebuilding trust, making it safe to speak up, and following up. Follow your agency's policies and your state's reporting rules. See the whole series