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Short-Staffed

Provider Leaders · Episode 6

Short-Staffed

Joseph asks Carl to work a third double shift.

In this scene

Joseph: Carl, can you do a double again tonight? That's just three this week.

Carl: I'm worn out. I'm worried I'll miss something important.

Denise: Tired staff make mistakes. Let's use the backup plan and call the on-call list.

Watch the episode to see what happens next.

Questions to think about

  • A worker has done several doubles. You:
  • Exhausted staff are more likely to:
  • The long-term fix is:

About this series

For agency owners, managers and supervisors: training, hiring checks, real supervision, incident reviews, speaking up, staffing, surveys, retention, policy changes and leading by example.

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