ScenarioPlusby Waiver Academy

Scenarios › Provider Leaders › Episode 1

The First Week

Provider Leaders · Episode 1 · Free

The First Week

A new hire is about to work a shift alone before training.

In this scene

Maya: We're short tonight. Can the new hire, Jordan, take the shift by himself?

Denise: Has he finished his training and shadow shifts yet?

Maya: Not all of it. He seems ready, though.

Denise: Seeming ready isn't trained. Nobody works alone until their required training is done and checked.

Maya: Then I'll cover tonight with Jordan shadowing me.

Questions to think about

  • A new hire hasn't finished training. They can:
  • Short-staffed means:
  • Training should be:
Train before they work aloneNew staff work alone only after their required training and supervised shifts are complete and documented. Being short-staffed is never a reason to skip it. Follow your state's and program's training rules, and keep proof of what each person completed.

About this series

For agency owners, managers and supervisors: training, hiring checks, real supervision, incident reviews, speaking up, staffing, surveys, retention, policy changes and leading by example.

More from Provider Leaders