Scenarios › Provider Leaders › Episode 3
Provider Leaders · Episode 3
Who's Supervising?
Maya signs supervision notes without visiting.
In this scene
Denise: These supervision notes say you observed staff this week. When did you visit?
Maya: I didn't, exactly. I talked to them on the phone.
Denise: Then the notes should say a phone check. Supervision means seeing the work and giving real feedback.
Watch the episode to see what happens next.
Questions to think about
- Supervision notes should describe:
- A phone call recorded as an in-person visit is:
- Real supervision includes:
About this series
For agency owners, managers and supervisors: training, hiring checks, real supervision, incident reviews, speaking up, staffing, surveys, retention, policy changes and leading by example.