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Lead by Example

Provider Leaders · Episode 10

Lead by Example

Joseph made a mistake and owns it.

In this scene

Joseph: I approved those overtime hours without checking. That mistake was mine.

Denise: Thank you for saying it. Staff will notice that.

Joseph: I got something wrong this month. Here's how I'm fixing it.

Watch the episode to see what happens next.

Questions to think about

  • A leader makes a mistake. Best response:
  • Staff learn most from:
  • Honest leaders help teams:

About this series

For agency owners, managers and supervisors: training, hiring checks, real supervision, incident reviews, speaking up, staffing, surveys, retention, policy changes and leading by example.

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