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Not in the Group Chat

Write It Right · Episode 9

Not in the Group Chat

Marcus snaps a photo of Tasha's note to send to a coworker.

In this scene

Marcus: I'll snap Tasha's plan and send it to the group chat so everyone has it.

Grace: Please don't. Her plan is private health information. It stays in our secure system, not on personal phones.

Marcus: It's just our team in the chat.

Watch the episode to see what happens next.

Questions to think about

  • Can you send a client's plan in a staff group chat?
  • Why avoid personal phones for records?
  • Who should see a person's information?

About this series

Documentation that shows the care given: specific, factual, in the person's own words, on time, and never changed after the fact.

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