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Say It, Then Write It

Write It Right · Episode 8

Say It, Then Write It

Marcus tells the next shift about Tasha's headache, but writes nothing.

In this scene

Marcus: Quick update: Tasha had a headache after lunch. I told her to rest. Okay, bye!

Grace: Did you write that in the shift log? What time, what you did, and how she is now?

Marcus: I just told you. Isn't that enough?

Watch the episode to see what happens next.

Questions to think about

  • At shift change, an important update should be:
  • A good handoff note includes:
  • Why write it if you already said it?

About this series

Documentation that shows the care given: specific, factual, in the person's own words, on time, and never changed after the fact.

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