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Support Coordination · Episode 8
Back-Up Plan
Danielle's staff doesn't show up.
In this scene
Danielle: My morning staff never came. I almost missed my job interview.
Nina: That's exactly what your back-up plan is for. Let's look at it together.
Nina: First the agency's on-call line. Then your friend Sam. Then me. Who did you call?
Watch the episode to see what happens next.
Questions to think about
- Staff don't arrive. The person should:
- A back-up plan works only if:
- A missed visit should be:
About this series
For support coordinators and case managers: person-centred plans, free choice of provider, monitoring, missing hours, supported decisions, plan changes, conflicts of interest, back-up plans, reporting and annual reviews.