Scenarios › Clock In, Show Up › Episode 5
Clock In, Show Up · Episode 5
Doing Her a Favour
Mrs. Price asks Andre to clean her nephew's room.
In this scene
Lorraine: Andre, my nephew's coming to stay. Could you clean his room and pick up his shopping on your visit?
Andre: I'd like to help, but my visit is for the care in your plan. Your meals, your medicines, your personal care.
Lorraine: Nobody would know.
Watch the episode to see what happens next.
Questions to think about
- A client asks you to clean a visiting relative's room. You:
- Billable services are:
- The person needs more help than the plan allows. Who can change it?
About this series
Honest visit records for in-home services: electronic visit verification, billing only for care given, and fixing mistakes openly.