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The Visit That Wasn't

Clock In, Show Up · Episode 1 · Free

The Visit That Wasn't

A coworker suggests clocking in from the car.

In this scene

Marcus: I've got a trick. Clock in from the car, run your errand, then go up. Nobody checks.

Andre: The visit starts when I'm with her, not when I park.

Marcus: It's fifteen minutes. Nobody will miss it.

Andre: Fifteen minutes I didn't work is billing for care she didn't get. That's fraud, not a trick.

Andre: If your schedule is too tight, tell Denise. Don't fix it with the clock.

Questions to think about

  • When should a visit start in the EVV app?
  • Billing 15 minutes you didn't work is:
  • Your schedule doesn't leave enough time. What do you do?
The visit starts with the personElectronic visit verification records when care really happens. Clocking in before you're with the person bills for care they didn't get, and that's fraud. If your schedule is too tight, tell your supervisor.

About this series

Honest visit records for in-home services: electronic visit verification, billing only for care given, and fixing mistakes openly.

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