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Bill It Right · Episode 9
The Overpayment
The agency finds it was paid more than it should have been.
In this scene
Priya: Our review found we were paid for twelve visits that shouldn't have been billed.
Joseph: The program hasn't noticed. Do we have to say anything?
Priya: Yes. Overpayments have to be reported and paid back within the time the rules set. Keeping them makes it worse.
Watch the episode to see what happens next.
Questions to think about
- You find an overpayment nobody noticed. You:
- How quickly must overpayments be returned?
- Along with the repayment you should:
About this series
For billing staff and agency owners: authorizations, real units, documentation, hospital stays, upcoding, overlaps, duplicates, denials, overpayments and self-audits.