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Billed Twice

Bill It Right · Episode 7

Billed Twice

The same visit shows up on two claims.

In this scene

Priya: Kevin, this visit on the twelfth went out last week, and again today.

Kevin: The first claim looked stuck, so I sent it again.

Priya: A claim that looks stuck needs checking, not resending. Sending it twice means we could be paid twice.

Watch the episode to see what happens next.

Questions to think about

  • A claim looks stuck. You:
  • A visit was billed twice. You:
  • How many times is a visit billed?

About this series

For billing staff and agency owners: authorizations, real units, documentation, hospital stays, upcoding, overlaps, duplicates, denials, overpayments and self-audits.

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