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Denied

Bill It Right · Episode 8

Denied

A claim comes back denied.

In this scene

Kevin: This claim was denied. Can we just change the date of service so it goes through?

Priya: Never change records to fit a claim. First, read the denial reason.

Kevin: It says the authorization ended on the first.

Watch the episode to see what happens next.

Questions to think about

  • A claim is denied. First you:
  • Changing records so a claim goes through is:
  • How do you prevent denials for expired authorizations?

About this series

For billing staff and agency owners: authorizations, real units, documentation, hospital stays, upcoding, overlaps, duplicates, denials, overpayments and self-audits.

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