ScenarioPlusby Waiver Academy
‹ See It, Report It

Pocket guide · Reporting

See It, Report It

Notice it. Keep them safe. Report it.

  1. What Grace got rightGrace noticed a new injury, cared for Tasha first, and didn't push her for details. Then she reported it right away and wrote down exactly what she saw. You don't need proof to report. You report what you see. Episode 1: The Bruise Nobody Mentioned
  2. Changes get reportedA change in eating, sleep, mood or pain can be the first sign of a health problem. Marcus didn't let "he's just picky" decide for him. Tell the nurse and your supervisor, and write it down, even if it turns out to be nothing. Episode 2: It's Probably Nothing
  3. Her money is hersWhen someone else controls a person's bank card or money without a plan that allows it, it may be financial exploitation. Grace stayed calm, didn't blame Tasha, and reported what she heard, following Tasha's plan and the agency's policy. Episode 3: The Cousin With the Card
  4. Own the mistakeMedication errors happen. Hiding them is what puts people at risk. Check on the person first, call the nurse for instructions, tell your supervisor, and complete the incident report. Being honest protects the person, and you. Episode 4: Just This Once
  5. Facts, not opinionsWords like aggressive or threw a fit are opinions. Write what you saw and heard: the time, the place, who was there, what happened, and what you did next. And write it the same day, while it's fresh. Episode 5: Write What You Saw
  6. The report is yours to makeIf you suspect abuse, the duty to report is yours, and it can't be handed to someone else. Tell your supervisor, but don't wait for permission or let anyone talk you out of it. Make the report the way your state requires. Episode 6: Let Me Handle It
  7. Don't promise secrecyNever promise to keep a secret before you know what it is. Be honest up front: if someone is hurt or unsafe, you have to tell someone who can help. Listen, thank them, tell them it's not their fault, and report it. Episode 7: Please Don't Tell
  8. After the reportAfter a report, keep supporting the person, and keep the details private. Don't discuss the case with other staff or the family. Reporting in good faith is protected, and no one may punish you for it. You did your job. Episode 8: After the Report
  9. Rights are not rules to bendLocking food, taking someone's phone or limiting where they can go are restrictions of their rights. Only an approved plan, made the right way, can allow them. If you see an unapproved restriction, stop it, keep the person safe, and report it to your supervisor. Episode 9: The Locked Fridge
  10. Every fall gets reportedWhen someone falls, don't rush to lift them. Check for pain or injury, get help and follow their transfer plan. Then report and document the fall, even if they seem fine. Falls can hide injuries, and a pattern of falls tells the team something needs to change. Episode 10: Nobody Saw Him Fall