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Skilled Care · Episode 10
Visit Not Made
A missed visit is about to be recorded as done.
In this scene
Tyler: I ran out of time and didn't get to Mr. Kim's yesterday. Can I mark the visit done and go tomorrow?
Monique: No. A visit that wasn't made is recorded as missed. Marking it done would be false, and billing it would be fraud.
Patricia: Tell us right away when you can't make a visit, so we can send someone else or tell his doctor.
Watch the episode to see what happens next.
Questions to think about
- You missed a visit. You record it as:
- Billing a visit that wasn't made is:
- Who should you tell about a missed visit?
About this series
For home health and skilled nursing teams: orders, medicines, wound care, infection control, refusals, falls, honest notes, aide scope, changes in condition and missed visits.