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The Change Order

Safe at Home · Episode 4

The Change Order

The crew finds a problem behind the wall.

In this scene

Jamal: The wall behind the tub is soft. We can't mount the grab bar here.

Hector: Then the scope just changed. We stop, take photos, and call Nina before we spend a dollar more.

Jamal: It'll slow us down a few days.

Watch the episode to see what happens next.

Questions to think about

  • You find a problem that changes the job. You:
  • What helps the case manager decide?
  • Extra work without approval:

About this series

For home modification providers: person-centred planning, approvals, scope, change orders, permits, safety during work, choice, kickbacks, sign-off and follow-up.

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