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While We're Here

Safe at Home · Episode 3

While We're Here

Mr. Simmons asks for an extra job outside the approved work.

In this scene

Earl: While you're here, could you fix my kitchen cabinet too? Put it on the same bill.

Hector: I can't put it on the program's bill, sir. That only covers the doorway work that was approved.

Earl: Who would ever know?

Watch the episode to see what happens next.

Questions to think about

  • A client asks for an extra job on the same bill. You:
  • For the extra job, you can:
  • Who might find other help for the client?

About this series

For home modification providers: person-centred planning, approvals, scope, change orders, permits, safety during work, choice, kickbacks, sign-off and follow-up.

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