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Ride Right · Episode 3
The Ride That Didn't Happen
Nobody answers the door. Kyle wants to mark the ride as done.
In this scene
Kyle: No answer. We drove all the way out here. Just mark the ride as done.
Darnell: If she didn't ride, there's no ride to bill. That would be fraud.
Darnell: Rosa, Mrs. Thompson's not answering. We knocked and called. We'll wait the full time, then it's a no-show.
Watch the episode to see what happens next.
Questions to think about
- The passenger isn't home. The trip is recorded as:
- Before leaving a no-show you should:
- Billing for a ride that didn't happen is:
About this series
For non-emergency medical transportation (NEMT) drivers and dispatchers: securing every rider, safe vehicles, honest trips and miles, privacy, and what to do in an emergency.