Dementia care · 10 episodes

Caring Through Dementia

Meet her where she is.

For home care aides and care teams: responding to confusion, late-day restlessness, wandering, simple steps, eating changes, kitchen safety, recognition, family updates, refusals and meaningful days.

The episodes

1. EP 1 · FreeJoin Her World Key takeaway When someone with dementia believes something that isn't true, arguing often causes distress. Respond to the feeling behind the words, show interest, and gently guide them to something calming. Kindness matters more than correcting facts.
2. EP 2Late Afternoon Key takeaway Many people with dementia become restless or confused in the late afternoon. Keep a calm routine: good lighting, familiar music, a snack and less noise. Note what helps so every staff member can do the same.
3. EP 3She Wants to Go Home Key takeaway If someone with dementia tries to leave, stay calm and gently redirect them. Never physically force them. Report every attempt so the team can update the safety plan, which may include door alerts and an ID bracelet.
4. EP 4One Step at a Time Key takeaway Give one simple instruction at a time and offer two clear choices instead of many. Speak slowly, show the item, and give time to respond. Let the person do as much as they can themselves.
5. EP 5Not Hungry Key takeaway Eating or drinking less can be a sign of illness, pain, dental problems or a medicine side effect. Offer small, appealing options, keep a simple log, and report changes to the nurse or supervisor promptly.
6. EP 6The Stove Key takeaway Memory loss can make cooking risky. Fix the immediate danger, reassure the person without blame, and report it. Simple changes like an automatic kettle or stove safety knobs keep the person doing what they enjoy, more safely.
7. EP 7Who Are You? Key takeaway People with dementia may not recognise familiar staff. Introduce yourself calmly every visit, keep a respectful distance, explain why you're there, and offer reassurance, such as calling a family member. Never take the confusion personally.
8. EP 8David's Worry Key takeaway Families of people with dementia often feel anxious. Agree on a regular, approved way to share updates, respect privacy rules, and call promptly about anything important. Never share photos or details on personal phones unless your agency allows it.
9. EP 9Not Today Key takeaway If someone refuses personal care, never force it. Stay calm, try again later or offer another option, and protect their dignity. Record the refusal and what worked, and tell the nurse if refusals continue.
10. EP 10Good Days Count Key takeaway Good dementia care isn't only tasks. Find activities linked to the person's life, interests and skills, like music, reading or cooking together. Share what brings them joy so it becomes part of their plan.

Each episode is about a minute, with a quick check after it. Watch in the ScenarioPlus app or on the web. Get the app